1.1 We respect your privacy and are committed to protecting your personal data.
1.3 This website is not intended for children and we do not knowingly collect data relating to children. However, where we obtain or process personal data relating to children below the age of 13, this is obtained directly from a parent or guardian, and with that person’s explicit consent.
2 WHO WE ARE
2.1 We are Scopeway Limited T/A Kosher Kingdom of 7 Russell Parade, Golders Green Rd, London NW11 9NN
2.2 We are registered on the Information Commissioner’s Office Register of Data Controllers under registration number Z1235257, and act as a data controller. This means that we are responsible for deciding how we hold and use personal information about you.
Email address: [email protected]
Postal address: 7 Russell Parade, Golders Green Road, London, NW11 9NN
3 THE DATA WE COLLECT ABOUT YOU
3.1 Personal data, or personal information, means any information about an individual from which that person can be identified.
3.2 We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes title, first name, last name, and biometric data.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of products you have purchased from us.
- Technical Data includes internet protocol (IP) address.
- Usage Data includes information about how you use our website and products.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
3.3 We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic data). Nor do we collect any information about criminal convictions and offences.
4 HOW IS YOUR PERSON DATA COLLECTED
4.1 We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- subscribe to our publications;
- request marketing to be sent to you;
- enter our in-house prize draw;
- sign up for a loyalty card; or
- give us feedback or contact us.
- Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
- Third parties or publicly available sources. We may receive personal data about you from analytics providers such as Google.
- Publicly available sources. We may obtain your Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register.
5 HOW WE USE YOUR PERSONAL DATA
5.1 We take your privacy very seriously and unless required to do so by law, we will never disclose, share or sell your personal information without your consent. Where you have consented to us processing your personal information and to us providing you with marketing communications, you are free to withdraw consent at any time.
5.2 We will process the personal information about you that we collect, store and use for the following purposes:
- to enable us to comply with our contractual, legal and regulatory obligations
- to pursue legitimate interests of our own or those of third parties, provided that your interests and fundamental right do not override those interests
- to update and enhance our records
- to register you as a new customer and create an account for you on our database
- to process and deliver your orders including managing payments, and collecting money owed to us
- to manage our relationship with you
- to enable you to partake in our in-house prize draws
- to administer and protect our business and this website
- to send you publications, and marketing communications about special events, promotions, product launches and catalogues relating to our goods and services which we think may be of interest to you
- identify unique sessions on the website
- ensure that unique sessions are recognised when moving from page to page within the site
- ensure that any information entered is remembered
- indicate a logged in user
- customise a user’s view of the admin interface
- check whether a user’s web browser is set to allow, or reject cookies
- track activities for website security and spam protection.
5.6 We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
5.7 Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
6 IF YOU FAIL TO PROVIDE PERSONAL DATA
6.1 You do not have to provide any information to us to use this website. However, certain sections of our website may not be accessible if you choose not to share essential information with us.
6.2 Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our goods and services).
7 YOUR RIGHTS
7.1 By law you have the right to:
- Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
7.2 You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
7.3 We may need to request specific information from you to help us to confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
7.4 We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
7.5 If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact Rivki Rokach in writing.
8 SHARING AND DISCLOSING YOUR PERSONAL INFORMATION
8.1 We will not share or disclose your personal information to third parties without your consent, other than where required by law, where it is necessary to perform the contract we have or are trying to enter into with you or where we have another legitimate interest in doing so.
8.3 We do not transfer your personal data outside the European Economic Area.
9 SAFEGUARDING MEASURES
9.1 We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
9.2 We have also put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
10 HOW LONG WE KEEP YOUR PERSONAL INFORMATION
10.1 We will only retain your personal information for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
10.2 To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
10.3 Personal data relating to customers whose accounts have been inactive for more than 5 years are removed from our database.
10.4 You can ask to stop sending you marketing messages by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data collected and processed through your use of this website.
11 LODGING A COMPLAINT
11.1 We only process your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws.
11.2 You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance if unsatisfied with how we have handled your information.
12.2 Please keep us informed if your personal information changes during your working relationship with us as it is important that the personal information we hold about you is accurate and current.